Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

1. Introduction

Welcome to IND Club Game ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, website, and related services (collectively, the "Service").

By accessing or using our Service, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.

Important: We comply with applicable data protection laws, including the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 in India.

2. Information We Collect

We collect several types of information from and about users of our Service, including:

Personal Information

When you register for an account or use our Service, we may collect the following personal information:

  • Full name and contact details (email address, phone number)
  • Date of birth and age verification information
  • Government-issued identification for verification purposes
  • Financial information for transactions (bank account details, UPI ID, payment card information)
  • Photographs for profile and verification purposes

Technical Information

We automatically collect certain information when you use our Service:

  • Device information (device type, operating system, unique device identifiers)
  • IP address and approximate location
  • Browser type and version
  • Usage data (pages visited, features used, time spent on the Service)
  • Cookies and similar tracking technologies

Gameplay Information

We collect information related to your use of our gaming services:

  • Game history and performance statistics
  • Transaction history (deposits, withdrawals, winnings)
  • Preferences and settings
  • Communication with other players (where applicable)

3. How We Use Your Information

We use the information we collect for various purposes, including:

Purpose Legal Basis
To create and manage your account Performance of contract
To process transactions and payments Performance of contract, Legal obligation
To verify your identity and age Legal obligation, Legitimate interest
To provide customer support Performance of contract, Legitimate interest
To improve our Service and develop new features Legitimate interest
To send promotional communications (with consent) Consent
To prevent fraud and ensure security Legal obligation, Legitimate interest
To comply with legal and regulatory requirements Legal obligation

4. How We Share Your Information

We may share your information in the following circumstances:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

  • Payment processors and financial institutions
  • Cloud hosting providers
  • Customer support services
  • Marketing and analytics partners
  • Identity verification services

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

With Your Consent

We may share your information with third parties when we have your explicit consent to do so.

Note: We do not sell your personal information to third parties for their marketing purposes without your explicit consent.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments and vulnerability testing
  • Access controls and authentication mechanisms
  • Secure network infrastructure with firewalls
  • Regular employee training on data protection

While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. No method of transmission over the Internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Our retention periods are determined by:

  • The length of time we have an ongoing relationship with you
  • Legal obligations to retain data for certain periods
  • Legitimate business needs
  • Statutes of limitations for potential legal claims

When we no longer need to retain your personal information, we will securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

Access and Correction

You have the right to access the personal information we hold about you and to request correction of any inaccurate or incomplete information.

Data Portability

You may request a copy of your personal information in a structured, commonly used, and machine-readable format.

Deletion

You may request deletion of your personal information, subject to certain legal obligations we may have to retain it.

Objection and Restriction

You may object to our processing of your personal information or request that we restrict processing in certain circumstances.

Marketing Communications

You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in those communications or by contacting us directly.

Withdraw Consent

Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

We use the following types of cookies:

  • Essential Cookies: Necessary for the Service to function properly
  • Performance Cookies: Help us understand how users interact with our Service
  • Functionality Cookies: Remember your preferences and settings
  • Targeting Cookies: Used to deliver relevant advertisements

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

9. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside India and choose to provide information to us, please note that we transfer the data to India and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

10. Children's Privacy

Our Service is not intended for individuals under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from Children. If you are a parent or guardian and you are aware that your Child has provided us with personal information, please contact us.

If we become aware that we have collected personal information from Children without verification of parental consent, we take steps to remove that information from our servers.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We will let you know via email and/or a prominent notice on our Service prior to the change becoming effective and update the "Last updated" date at the bottom of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Grievance Officer

In accordance with the Information Technology Act, 2000 and rules made thereunder, we have appointed a Grievance Officer. You can contact the Grievance Officer with any complaints or concerns regarding our Privacy Policy or our handling of your personal information:

Name: [Grievance Officer Name]
Email: grievance@indsclub.com
Address: [Registered Office Address]

We will respond to your complaint within 30 days of receipt.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: privacy@indsclub.com
Customer Support: support@indsclub.com
Phone: [Customer Support Number]
Address: [Registered Office Address]

Last updated: January 1, 2025